Easy! Also, while on the Direct Debit item screen – you have access via a dropdown menu to the other items in the ‘My Details’ menu, without needing to return to the dashboard. Then, on the Direct Debit item screen – you can setup a direct debit payment from a credit card. For example – choose ‘Direct Debit’ from the ‘My Details’ menu on the Dashboard screen. Here you can make changes (if relevant) to that item. Item screens hold all relevant information regarding the chosen item on the one screen. Once you choose an item to manage from the Dashboard screen, you will arrive at that item’s detail screen. The main sections on the Dashboard give you quick and easy access to all item screens, with just a couple of clicks.
The Dashboard presents you with a snapshot of your GloBird account, email communications from us, and a set of menus from which you can choose to make changes to your account details, view your usage, find an old bill, request support and more. When you login to My Account you arrive at the Dashboard screen. In some apartment buildings it’s located in a common area. If you’re having trouble locating your mains power board, it’s usually located near the front door or close to your power meter and contains all the circuit breakers for your property.
This includes ensuring that all power switches within the mains power board are in the OFF position prior to any remote connection. So it’s important that you follow our instructions carefully to ensure the safe and timely connection of power to your property. This is a safety precaution, because there could be an appliance such as a heater or cooker left switched on, and if unattended, can potentially cause fire or damage to your property. If an appliance is drawing power when they attempt to connect, they’ll immediately disconnect. If you have a smart meter, we’ll ask the distributor to connect your premises remotely.įor safety reasons, your local distributor will monitor any remote connection. As your retailer, we facilitate the connection process and request the supply of power to your property on your behalf. This is the responsibility of your local distributor.
Why do all mains power switches need to be in the OFF position for remote connection?Īs your retailer, GloBird is not responsible for the supply of power to your property.
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